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Senior Patient Accounts Representative in Akron, OH at TeamHealth

Date Posted: 9/6/2019

Job Snapshot

  • Employee Type:
  • Location:
    Akron, OH
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description

Join a team of dynamic, results oriented professionals!

Named among “The World’s Most Admired Companies" by Fortune Magazine
Named among "America's 100 Most Trustworthy Companies" by Forbes magazine
Named among “Great Places to Work" by Becker’s Hospital Review

  • Career Growth Opportunities
  • Convenience market on site
  • Benefit Eligibility (Medical/Dental/Vision/Life) the first of the month following 30 days of employment
  • 401K program (Discretionary matching funds available)
  • Employee Assistance Program
  • Referral Program
  • Dental plans & Vision plans
  • GENEROUS Personal time off
  • Eight Paid Holidays per year
  • Quarterly incentive plans
  • Business casual dress code
  • Free Parking
  • Free coffee daily
  • Employee of the month awards with monetary gift and parking space
  • Training Programs
  • Fitness Center with personal trainer on site
  • Awesome Facility with terrific amenities
  • Wellness programs
  • Flexible work schedule

Position Overview

The Patient Accounts Senior is responsible for assisting with the training of new employees, monitoring production and monthly staff audits, and posting of payments to patient accounts.

Essential Functions 

  • Post payments and adjustments to patients’ accounts from patient statements, remittance advices, all carriers and electronic downloads, including collections accounts
  • Monitor, research, and resolve unidentified payments
  • Perform quality audits on staff members
  • Assist in training newly hired employees and providing remedial training to existing team members
  • Ensure batches are closed on a daily basis
  • Review errors made by reps and review corrections to prevent further issues
  • Provide leadership, instructions and feedback to reps
  • Report issues to Supervisor and department Manager as needed
  • Act as resource for all Patient Accounts Reps


Job Requirements

Qualifications / Experience

  • High School diploma or equivalent
  • Minimum 3 years of experience posting medical payments OR 3 years of general medical billing experience
  • Must be able to type a minimum of 35 WPM and 10-key 8,000 KPH with 95% accuracy
  • Must be able to read and understand an EOB
  • Must have excellent communication and leadership skills
  • Preferred prior experience in a team lead or supervisor role