We are looking for a Clerical Support Senior to assist with the daily monitoring of production necessary to ensure that all tasks in the Clerical Support Department are completed in a timely fashion.
The Clerical Support Senior will also perform duties to process mail, search for EOBs, match charts, and other duties as assigned by the Supervisor.
We offer opportunities plenty of opportunities for advancement.
What You'll Love About TeamHealth:
- Wellness programs- Our LiveWell program focuses on supporting you with all of your well-being needs so you can thrive Physically, Emotionally, Socially, and Financially!
- On-site Gym. We offer free gym access to all employees!
- Work that Stays at Work. Your time off is yours!
- Health Benefits. Medical with HSA and FSA options, dental, vision, and life insurance.
- Prepare for the Future. 401K program (Discretionary matching funds available)
- Free Coffee Everyday. Every month you get a chance to try a different blend from around the world!
Benefits:
- GENEROUS Personal Time Off
- 8 Paid Holidays per year
- Quarterly bonus plans- gives you the chance to add to your income!
- Business casual dress code- we want you to feel comfortable at work!
- Learning and Development- from Patient Registration to Billing, internal subject matter experts offer ongoing training to get you up to speed.
- Flexible work schedule
Now offering a $750.00 Sign-On Bonus & a Flexible 4-day Work Week with the option to work a Hybrid Schedule!
This position is perfect for someone with 1 year of medical billing experience and some leadership experience.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Consistently monitor and coordinate work to achieve maximum productivity/efficiency and provide support for workflow coverage
- Works with other production departments to coordinate workflow
- Responsible in the process of EOB/chart retrieval for offsite storage which includes the ordering of boxes, ordering supplies and preparing files for shipment to offsite storage
- Responsible for maintenance of transmittal spreadsheets and logs of storage information on the S/Drive
- Responsible for reviewing ETM Pit Reports (rejection, claim edit, NA, etc.)
- Responsible for reviewing ETM Outcome Report
- Monthly quality assurance audits and production for the department
- ETM Escalations
- Responsible for new and existing employee training and education
- Report to management suggestions for improvements in the department
- Report to management any department issues with workflow or employees
- Provide direction and/or assistance to peers in a professional manner
- Verify the completion of projects and/or assignments are completed in a timely manner in the absence of the supervisor
- Other duties assigned by the Supervisor/Manager
