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Scheduler - Remote in Remote Position at TeamHealth

Date Posted: 1/14/2022

Job Snapshot

  • Employee Type:
    Full-Time
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
    1/14/2022

Job Description

TeamHealth is a physician-led, patient-focused company. Founded by doctors, for doctors, our success stems from the ingenuity, dedicated teamwork and integrity of our people. Our non-clinical associates are the ones that make TeamHealth tick. Whether you have your eye on the home office or one of our locations around the country, you can find your place here.

This is a REMOTE position Candidate must reside in TN!

JOB DESCRIPTION OVERVIEW:

The Scheduler position is responsible for ensuring clinician schedules for client facilities’ emergency departments are accurate and complete.  This includes but is not limited to ensuring provider utilization of scheduling software to build emergency department work schedules and assisting physician leadership and providers in schedule preparation a minimum of two calendar months in advance.  For areas where the scheduling software is not utilized, the scheduler will build the schedule ensuring appropriately credentialed clinicians are scheduled to work. Provides 24-hour scheduling support on a rotating on-call basis.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Communicates with the Medical Directors to ensure utilization of scheduling software for completion of provider schedules for their respective emergency departments.
  • Contacts clinicians to commit to uncovered shifts after the schedule has been prepared. In addition, this includes creating schedules for hospitals where no Medical Director is presiding ensuring appropriately credentialed clinicians are scheduled to work.
  • Creates schedules for groups not utilizing scheduling software ensuring appropriately credentialed clinicians are scheduled to work.
  • Ensures provider schedules are published by the 15th of each month with minimal open shifts two calendar months in advance, including coverage for all unforeseen emergencies.
  • Completes and distributes scheduling packets to providers, stakeholders, facilities, and directors, as needed.
  • Maintains and updates relevant provider contact information, such as phone  addresses and E-mail addresses to ensure that scheduling backups are accurate and timely. This includes notifying the appropriate persons and departments of any changes to said information.
  • Enters scheduling data into software including any changes or corrections to the schedule; alternates on-call responsibilities with other Schedulers.
  • Serves as first line of defense in a rotating 24-hour on call period which includes taking the call from the clinician who cannot work the shift and finding clinicians who can work the shift.
  • Manages budget for shift bonuses given to clinicians for coming in when there is a call out for the shift. Determines how much money to give and works to find scheduling solutions require minimal investment above the hourly rate for the clinician.  Accurately records shift fee bonus information daily.
  • Decides if and when locum tenens vendors are contacted when they cannot fill a shift with current credentialed clinicians.
  • Communicates effectively as needed with members of Provider Services.
  • Completes all other duties and assignments as directed by Scheduling Manager and/or Director of Scheduling.
  • Assists in the facilitation of the department’s processes which includes: attending all related meetings; participating in developing and implementing goals; participating in problem-solving supporting corporate and center management decisions; being flexible and adaptable to change; establishing trust and respect for other team members; placing team needs first; and by completing all necessary training.
  • Follows the norms and guidelines established by management for communication, production, efficiency, conflict resolution, decision-making, problem-solving, and interpersonal relations.

 

Job Requirements

QUALIFICATIONS / EXPERIENCE:

  • Associates Degree (Two (2) or more years of college) or equivalent experience preferred; Bachelor’s Degree preferred
  • A minimum of one (1) three (3) years of administrative or professional experience with a proven employment track record preferably in medical setting working closely with clinicians
  • Excellent communication skills (verbal and written);
  • Excellent problem-solving ability
  • Ability to work well with deadlines, stressful situations and multiple tasks;
  • Ability to think creatively within a short time-frame;
  • Ability to work a flexible schedule;
  • Ability to adapt to change and handle stress;
  • Advanced proficiency in various computer applications, i.e. word processing, spreadsheet, e-mail, database management and presentation software;
  • Ability to handle confidential data;