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RN Clinical Services Manager in Knoxville, TN at TeamHealth

Date Posted: 1/12/2019

Job Snapshot

Job Description

The TeamHealth Medical Call Center is a 24/7 Call Center offering telephone triage and Health Information services to Hospitals, Physician Offices, and Insurance Plans across the country. If you want to be a part of a growing industry with the potential to work from home, contact us today! TeamHealth is currently recruiting top talent in the Knoxville area. We offer a wonderful work environment, excellent benefits, competitive pay and paid time off.  

Job Overview

The Clinical Services Manager provides support for clinical objectives set forth by operations, quality, and training. This position participates in telephone nurse consultant duties, charge nurse duties, quality monitoring, and training functions. The Clinical Services manager reports to the Director of Clinical Services with additional oversight by the QI and Training department heads.


Job Requirements

Job Qualifications

  1. Graduate of an accredited School of Nursing.
  2. Current Registered Nurse licensure in the state of Tennessee and other states as deemed necessary by state law or client contract.
  3. Preferred two years of call center experience meeting quality and productivity standards.
  4. Preferred two years of previous management experience.
  5. Participation in continuing education programs.
  6. Advanced assessment and teaching skills.
  7. Strong communication (both oral and written) and interpersonal skills.
  8. Ability to teach and motivate staff.