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Onboarding Support Specialist in Remote Position at TeamHealth

Date Posted: 10/13/2021

Job Snapshot

  • Employee Type:
    Full-Time
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
    10/13/2021

Job Description

TeamHealth is a physician-led, patient-focused company. Founded by doctors, for doctors, our success stems from the ingenuity, dedicated teamwork and integrity of our people. Our non-clinical associates are the ones that make TeamHealth tick. Whether you have your eye on the home office or one of our locations around the country, you can find your place here.

JOB DESCRIPTION OVERVIEW:

The Onboarding Specialist primary focus is the administrative, technical, and clerical support to the Onboarding team.  Expertise and attention to detail for the data entry requirements, make this role instrumental in impacting downstream clinician milestones including risk handoff, and accuracy of facility and provider enrollment applications.  This includes assisting and coordinating the daily functions and activities of the team.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Receipt, and data entry of clinician information via standardized processes;
  • Prepares outgoing correspondence as requested by team.
  • Completes all handoffs as received.
  • Documents all actions, activities and maintains integrity of databases (SilkRoad / Teamworks/ Verity/ OnBase)
  • Maintains the integrity of the clinician records for entering accurate data and uploading to appropriate systems timely
  • Coordinates with Onboarding Specialist and Clinician Services team as necessary to support candidate onboarding / cross-boarding process including gathering and submitting all necessary forms/paperwork
  • Assists in solving clinician onboarding screening issues as necessary through internal communication with Onboarding Specialist and Recruiting;
  • Provides administrative support to Onboarding Specialist as necessary;
  • Prepares staffing reports and/or other reports as requested (if needed);
  • Participates in various projects as requested or assigned.
  • Participates in an integrated work team as a responsible team member.
  • Assists in the facilitation of the team process at TeamHealth by serving as an active member of team. This includes attending all team related meetings; participating in team goals; being flexible and adaptable to change; establishing trust and respect for other team members; placing team needs first; and by completing all necessary training.
  • Follows the norms and guidelines established by the team for communication, production, efficiency, conflict resolution, decision-making, problem-solving, and interpersonal relations.
  • Additional duties/reporting responsibilities as assigned by the Onboarding leadership

 

Job Requirements

QUALIFICATIONS / EXPERIENCE:

  • Experience in healthcare preferred
  • Some college background preferred
  • Ability to work in fast-paced environment
  • Assertive and confident communication skills
  • Excellent interpersonal/verbal and written communication
  • Excellent computer skills (preferably Microsoft Office - Word, Excel,)
  • Excellent organizational skills
  • Ability to handle multiple tasks and deadlines
  • Ability to adapt to rapid change
  • Ability to handle confidential data
  • Team oriented
  • Strong interpersonal skills required (i.e. active listening, communicating, teamwork, patience, empathy, being able to assess the temperament of a situation and reaction accordingly, etc.)

SUPERVISORY RESPONSIBILITIES:

  • None

PHYSICAL / ENVIRONMENTAL DEMANDS:

  • Job performed in a well-lit, modern office setting
  • Occasional lifting/ carrying (15 pounds or less)
  • Occasional standing/ bending/ stooping/ reaching
  • Moderate to high stress levels
  • Moderate to prolonged use of the telephone
  • Prolonged sitting
  • Prolonged work on a PC/ Computer
  • Ability to work remotely, while ensuring minimal distractions
  • Some overtime required

DISCLAIMER:

The above information on this description has been designated to indicate the general nature and level of work performed by employees within this classification.  It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Cooperative, positive, courteous and professional behavior and conduct is an essential function of every position. All employees must be able to work with others beyond giving and receiving instructions. This includes getting along with co-workers, peers and management without exhibiting behavior extremes. Job functions may require personal leadership skills such as conflict resolution, negotiating, instructing, persuading, speaking with others as well as responding appropriately to job performance feedback from the supervisor. Additionally, the information contained in this job description has been designated to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this position.