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Lead Practice Coordinator in Sunrise, FL at TeamHealth

Date Posted: 1/7/2022

Job Snapshot

  • Employee Type:
  • Location:
    Sunrise, FL
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description


The Practice Coordinator Lead plans, organizes, directs, monitors and provides leadership for the daily work flow of the THHM Practice Coordinators located both on and offsite. The Practice Coordinator Lead ensures a smooth chart flow to BasePointe billing office according to established time lines. During staffing shortages and when a backlog is created the Practice Coordinator Lead will need to facilitate production for facilities to ensure monthly close targets are met.

The Practice Coordinator Lead insures that missing and incomplete records for each hospital is retrieved according to established standards. The Practice Coordinator Lead develops and maintains positive working relationships with staff, hospital administration, medical records directors, nurse managers, IT, and facility medical directors with the goal of insuring an effective workflow.

Additionally, feedback on incomplete or missing record trends will be provided to the PC leadership, Facility Medical Directors, VP of Operations, Regional Medical Director, and the Documentation Specialists, consistently, following the chain of command as needed to escalate issues.

The Practice Coordinator Lead will be responsible for ensuring internal processes are being followed and will provide training to include the complete daily batching process, IMBills training and monitoring, collection of key metrics for incentive tracking, performance tracking, MRTS, MIPS, and monitoring of the ETM (Denials Management System) and will provide audits as required by TeamHealth to ensure accuracy.




  • Facilitates timely communication with the Practice Coordinator Supervisor concerning issues and/or problems identified by batchers during the course of their work.


  • Plans Practice Coordinator department staffing needs in compliance within annual department budget amounts.


  • Completes needed chart flow process when short staffed to ensure monthly closes.


  • Assumes other tasks, duties and responsibilities as assigned by the Practice Coordinator Supervisor and/or VP Chart Capture Operations.


  • Conducts quarterly batch review audits for each Practice Coordinator, or as needed, for measuring Practice Coordinator accuracy.


  • Performs quarterly unbillable reviews for each facility, and obtains and provides errors to billing promptly.


  • Collects, maintains, and distributes monthly facility dashboard reports, facility core measure data, and facility HCAHPS data.


  • Other duties as assigned.


Job Requirements


General knowledge of the medical record process, with a least one-year experience in a hospital or physician office setting with an understanding of patient registration and medical documents is preferred. Clerical and reconciliation experience as well as the ability to maintain record keeping.


  1. AA or equivalent job experience is preferred
  2. Excellent communication skills
  3. Excellent organizational skills
  4. Ability to develop and maintain positive working relationships
  5. Ability to work independently with speed and accuracy
  6. Detailed oriented with efficient time management abilities
  7. Excel and word proficient
  8. Case rate and fee for service knowledge


Cooperative, positive, courteous and professional behavior and conduct is an essential function of every position. All employees must be able to work with others beyond giving and receiving instructions. This includes getting along with coworkers, peers and management without exhibiting behavior extremes.

Job functions may require personal leadership skills such as conflict resolution, negotiating, instructing, persuading, speaking with others as well as responding appropriately to job performance feedback from the supervisor.




This position requires an individual who has the ability to work independently. The individual must be conscientious about reporting to management and must maintain a defined schedule as defined by TeamHealth management.


  1. Job performed in a well-lit work area (or designate area of the hospital)
  2. Occasional lifting/carrying (usually 10 pounds or less)
  3. Prolonged sitting
  4. Prolonged standing
  5. Prolonged work on a photocopier, scanner, fax and PC
  6. Occasional telephone work


This position may require manual dexterity and/or frequent use of the computer, telephone, 10-key, calculator, office machines (copier, scanner, and fax) and/or the ability to perform repetitive motions and/or meet production standards to comply with the essential functions. Also, may require physical and/ or mental stamina to work overtime, additional hours beyond a regular schedule and/or more than five days per week.






The information contained in this job description has been designated to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this position.