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HR Coordinator (TEMP) in Knoxville, TN at TeamHealth

Date Posted: 12/6/2023

Job Snapshot

Job Description

Job Overview:

The HR Services Coordinator serves as the first line of communication for Human Resources questions, issues, etc. This position is responsible for working with other team members and departments to offer a one-stop shop experience to any employee who needs HR assistance. This position is responsible for providing consistent, high quality customer care and service excellence.


Job Duties & Responsibilities:

  • Serves as a first line resource receiving phone calls and emails from TeamHealth employees.
  • Answers a varying number of questions or escalates inquiries to other departments regarding the following subjects:
  • Payroll
  • Benefits
  • 401K
  • Other HR Related Questions § Completes Employment Verification requests.
  • Handles employee file administration including sorting and scanning all documents and affiliate paperwork.
  • Maintains employee and department files in an accurate, organized and confidential manner.
  • Performs other related duties as assigned.


Job Requirements

Education Requirements:

  • Course work in business, human resources or related field preferred.


Experience Qualifications:

  • One or more years of experience in a call center, customer service or related environment preferred.


Knowledge, Skills, and Abilities:

  • Possess strong problem-solving and organizational skills.
  • Proficient in various computer applications such as word, excel, PowerPoint, email, etc. Lawson system experience preferred.
  • Able to handle stress, multiple tasks and deadlines effectively.
  • Able to work in a team-oriented environment.
  • Possess strong written and verbal communication skills.
  • Able to function as part of a team yet work with minimum supervision.
  • Able to handle confidential and sensitive information.


Reporting Relationship:

  • Reports to: Supervisor, HR Services
  • Supervisory Responsibilities: None