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Director Provider Enrollment in Knoxville, TN at TeamHealth

Date Posted: 8/5/2022

Job Snapshot

Job Description

Team Health has ranked three years running as “The World’s Most Admired Companies” by Fortune Magazine and one of America’s 100 Most Trustworthy Companies by Forbes Magazine in past years. TeamHealth, an established healthcare organization is physician-led and patient-focused healthcare organization. We continue to grow across the U.S. from our Clinicians to our Corporate Employees and we want you to join us.



Under the leadership of the National Director Provider Enrollment-Regional Operations, the Director of Provider Enrollment’s primary responsibilities are to lead the regional enrollment team(s) in all provider enrollment efforts, ensure adherence to provider enrollment policy & processes with emphasis on reducing cycle time and revenue risk in support of department and organizational goals.  Provider Enrollment is an integral part of a successful Revenue Cycle Operation and the Organization’s ability to meet financial goals, impact patient satisfaction, and client retention. 



  • Continuously evaluate and strategize to reduce (or maintain optimal low balances) in Provider Enrollment AR
  • Initiates and completes senior level escalations to remove obstacles in enrollment activities and reduce/prevent revenue risk
  • Compiles and provides verbal and written senior level status reports on routine and ad hoc basis
  • Identifies and directs ad hoc projects and process improvements
  • Assesses and mitigates risks in all areas of business processes and business relationships
  • Approves and/or obtains approval of write offs as appropriate once all avenues of revenue recovery have been exhausted
  • Ensures that start up related activities are managed effectively
  • Contributes to strategic planning of national department
  • Sets and directs priorities and long/short term departmental goals for the regional team(s)
  • Analyzes reports to determine if resources need to be re-allocated or expanded
  • Monitors managerial enforcement of data integrity in Enrollment Database and claims management systems
  • Serve as Authorized Official (when applicable) and QA group applications when completing AO signatures
  • Manages direct personnel, reviews/approves time cards, provides coaching, guidance, and career development
  • Collaborate with peers and business partners to achieve standardization in provider enrollment processes and those processes affecting provider enrollment from upstream/downstream partners
  • Facilitate regular departmental meetings, one on one meetings with individual staff, and skip rounding with indirect reports
  • Responsible for workplace safety as applicable, particularly for ensuring that public health protocols are adhered to when on-site at times when such protocols are being enforced by the organization
  • Timely approval of invoices, receipts, etc
  • Other duties as assigned


Job Requirements


  • Advanced Degree preferred
  • Previous related healthcare experience
  • Previous management experience
  • Excellent organization and time management skills with the ability to handle multiple priorities successfully
  • Excellent verbal and written communication skills
  • Ability to work autonomously
  • Ability to work with confidential information and use discretion
  • Ability to coordinate and meet deadlines and deal with stressful situations
  • Ability to adapt to flexible work schedules and frequent interruptions
  • Ability to problem solve, make decisions, and effectively communicate
  • Ability to work productively within a team.



  • Job performed in a well-lighted, modern office setting and/or remote work;
  • Occasional lifting/carrying (10 pounds or less);
  • Light to moderate travel (out-of-town and overnight);
  • Moderate to high stress;
  • Prolonged telephone use;
  • Prolonged sitting; and
  • Prolonged computer work.



Cooperative, positive, courteous and professional behavior and conduct is an essential function of every position. All employees must be able to work with others beyond giving and receiving instructions. This includes getting along with co-workers, peers and management without exhibiting behavior extremes. Job functions may require personal leadership skills such as conflict resolution, negotiating, instructing, persuading, speaking with others as well as responding appropriately to job performance feedback from the supervisor. Additionally, the information contained in this job description has been designated to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this position.