Practice made perfect

Join Our Talent Network

Customer Service Agent – Call Center - FT in Knoxville, TN at TeamHealth

Date Posted: 1/12/2022

Job Snapshot

  • Employee Type:
  • Location:
    Knoxville, TN
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description

Come join our team of dynamic professionals at Team Health National Patient Service Center!

Team Health has immediate openings for Customer Care Agents!

Please contact us at 865-769-1800 to set-up a virtual interview.

Starting at $13.50 per hour with higher pay depending on experience

We are open Monday - Friday from 8 am - 8 pm and Saturdays from 10 am - 3 pm (employees may volunteer to work Saturdays-currently not required).

Becker’s Hospital Review "150 Great Places to Work in Healthcare" - 2015, 2016, 2017, 2018, 2019

Benefit Eligibility (must work min 32 hours per week)

Dental Plan

Vision Plan

Paid Vacation Days

Paid Holidays (eight per year)

401k plan with discretionary company match

Quarterly Incentive Bonus

Employee Referral Bonus

On-site Fitness Center

Part-time flexible schedules 8:00 am - 8:00 pm

Paid Training (mandatory two-weeks 8am - 5pm)

Part-time or occasional work is also available! Choose your preferred schedule! Come in and talk to us today!


Job Requirements


High school diploma or equivalent required

Previous medical billing and customer service experience a plus

Strong communication skills (oral and written) required

Ability to speak, listen and type simultaneously

Basic PC skills required

Cooperative, positive, courteous and professional behavior and conduct is an essential function of every position. All employees must be able to work with others beyond giving and receiving instructions. This includes getting along with co-workers, peers and management without exhibiting behavior extremes. Job functions may require personal leadership skills such as conflict resolution, negotiating, instructing, persuading, speaking with others as well as responding appropriately to job performance feedback from the supervisor. Additionally, the information contained in this job description has been designated to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this position.