Practice made perfect

Join Our Talent Network

Clinical Applications Trainer - REMOTE in Remote Position at TeamHealth

Date Posted: 11/22/2021

Job Snapshot

  • Employee Type:
    Full-Time
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
    11/22/2021

Job Description

This is a REMOTE position!

TeamHealth is a physician-led, patient-focused company. Founded by doctors, for doctors, our success stems from the ingenuity, dedicated teamwork and integrity of our people. Our non-clinical associates are the ones that make TeamHealth tick. Whether you have your eye on the home office or one of our locations around the country, you can find your place here.

JOB DESCRIPTION OVERVIEW:

The Clinical Applications Trainer is responsible for the implementation, training and providing support for the effective use of the electronic health record software system from the clinical and staff user perspective. The Clinical Applications Trainer works collaboratively with Clinical Applications consultants and software vendors staff. Functions include working with program staff to Implement applications, and support the initial set-up of clinical applications;  monitoring the implementation project plan; monitoring measures of  product effectiveness, developing training curriculum and lesson plans to train program staff in application use, champion and support application use via frequent attendance at Staff meetings, conferences, and other clinical activities, demonstration and coaching, with the software, and other forms of visible support, and provide on-going support and training. Travel to sites and other locations required.  Continue support for additional product configuration and training through wide spread implementation of applications as additional staff and programs are brought on line.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Execute implementation project plans;
  • Develop and deliver training curriculum and lesson plans to train staff in clinical application use;
  • Conducts technical training for end users of clinical software applications;
  • Responding/troubleshooting application user issues and determine resolution and best practices;
  • Defines application problems by conferring with users; evaluating procedures and processes;
  • Developing, testing, documenting and implementing solutions and enhancements to meet user needs;
  • Working with various departments and end users to identify, document, communicate and enhance standard business processes;
  • Work collaboratively with external TeamHealth clinical application consultants and vendors to rectify problems that occur during deployment and maintenance process;
  • Serve as subject matter expert in the use of the clinical software applications;
  • Oversee and perform form development and forms modification to allow custom form usage at program level;
  • Participate in testing for system upgrades;
  • May perform special assignments and other related tasks as assigned.

 

Job Requirements

QUALIFICATIONS / EXPERIENCE:      

  • Bachelor’s Degree in Healthcare or IT field preferred or equivalent EHR Training experience;
  • Minimum 1 year of Clinical software system and applications experience;
  • Experience in the healthcare industry preferred;
  • Strong analytical skills and experience;
  • Excellent interpersonal skills;
  • Excellent presentation skills;
  • Excellent verbal and written communication skills;
  • Excellent organizational skills;
  • Very Good computer skills (word-processing, spreadsheet and database management);
  • Ability to support multiple persons, tasks and deadlines;
  • Ability to handle stress and conflict; and
  • Ability to work with minimal direction and supervision.

PHYSICAL / ENVIRONMENTAL DEMANDS:

  • Occasional travel (out of town and overnight; via vehicle and commercial/commuter airplanes);
  • Occasional lifting, bending, standing, stooping and reaching;
  • Moderate to prolonged sitting;
  • Moderate to prolonged work at a PC/Computer; and
  • Provide on-call services on a rotation basis as assigned by Supervisor.

This position may require manual dexterity and/or frequent use of the computer, telephone, 10-key, calculator, office machines (copier, scanner, and fax) and/or the ability to perform repetitive motions and/or meet production standards to comply with the essential functions. Also, may require physical and/or mental stamina to work overtime, additional hours beyond a regular schedule and/or more than five days per week.

DISCLAIMER:

Cooperative, positive, courteous and professional behavior and conduct is an essential function of every position. All employees must be able to work with others beyond giving and receiving instructions. This includes getting along with co-workers, peers and management without exhibiting behavior extremes. Job functions may require personal leadership skills such as conflict resolution, negotiating, instructing, persuading, speaking with others as well as responding appropriately to job performance feedback from the supervisor. Additionally, the information contained in this job description has been designated to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this position.