JOB DESCRIPTION OVERVIEW:

The clerk position is primarily responsible for providing clerical support to the Billing Center.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Perform duties to assist in preparation of HICs for mailing.
• Search and print EOBs, match to HIC, then mail to insurance carrier. For manuals, pull EOB and follow the same process.
• Retrieve, copy, sort, and file various patient related information.
• Separate and process address changes, as well as scanning bad addresses.
• Organize and prepare patient records and reports for off-site storage
• Prepare and ship records/EOBs to off-site storage, as well as retrieve records/EOBs from off-site storage.
• Print, match medical records through Onbase.
• Responsible for getting ERA report and printing HIC. Also printing HICs for secondary’s
• Variance Report from Allowable
• Responsible for logging Inpatient and/or Procedural charts in and out of MRTS
• Responsible for opening and sorting all incoming mail.
• Akron PS/CL and Akron FL Rejection Report
• Provide coverage on main switchboard for breaks and vacations
• ETM Rejections for Medical Records and/or EOB
• ETM Claim Edits
• Batch charts received from facilities by date of service or group together to create straggler batches
• Distribute all incoming correspondence from facilities via Fed Ex
• Reconcile Inpatient Paper Charts or Straggler Paper Procedural documentation coded by verifying the patients in IDX to assure all billable records are present.
• Prepare Batch Proof Sheets for Inpatient Charts
• Enter all incomplete charts from Coding paper batches into MRTS
• MRTS Updates
• Onbase Reconciliation
• Verifying Stragglers are noted in MRTS and marked as Received
• Date Stamp all inpatient charts
• Enter all “No Charge” documentation from Coding as Unbillable and move patient to Unbillable if under Incomplete or Missing in MRTS
• Document all miscellaneous charts received from facilities from MRTS as “Received” or “Bill as is”.
• Global Scan paper charts to Woodbury Coding
• Make appropriate updates to all logs
• Assist with special projects as directed.