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Chart Audit Clerk - West Hills, CA in Los Angeles, California, US at TeamHealth

Date Posted: 6/19/2022

Job Snapshot

Job Description


The Chart Capture Representative is responsible for timely retrieval of demographic and / or medical record information for billing, auditing or charge capture purposes. The Chart Capture Representative is responsible for following the Policies and Procedures of the Chart Capture Department as well as TeamHealth.


  • The Chart Capture Representative is responsible for face sheet or medical record retrieval, by means of Remote (EMR Access), Fax, Email or Download.
  • The Chart Capture Representative is responsible for the review, for completeness of face sheets (demographics) or medical records to ensure the documents meet the request submitted for pursuit.
  • Responsible for processing all received documents timely, within 24-48 hours of receipt.
  • Is expected to follow up on pending medical records or face sheet requests. depending on the task/ area assigned.
  • Must also place follow-up calls or email communications when requested documents are not received timely or are incomplete.
  • Must document accurately and timely all pursuit attempts.
  • Responsible for reporting trends and errors encountered when completing daily tasks.
  • Responsible for maintaining all access granted to systems and tools required to complete job functions.
  • Must ensure compliance with state and federal laws and regulations, including HIPAA.
  • Will assume tasks, duties and responsibilities as assigned by the Management Team.
  • Shall develop and maintain a positive working relationship with the facility and operational contacts.
  • Must meet all production and quality standards.


Job Requirements


  • Good oral and written communication skills
  • Ability to develop and maintain positive working relationships.
  • Ability to work with speed and accuracy.
  • Detail orientated.


  • High School Diploma is required.
  • At least one-two years of experience in a medical field that requires an understanding of patient registration and/ or medical records is required.
  • Some college coursework in Business Administration or Computer Science would be a plus.


  • None


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