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Billing System Support Coordinator in Louisville, TN at TeamHealth

Date Posted: 11/13/2023

Job Snapshot

Job Description


Named among “The World’s Most Admired Companies" by Fortune Magazine
Named among "America's 100 Most Trustworthy Companies" by Forbes magazine.
Named among “Great Places to Work" by Becker’s Hospital Review

  • Career Growth Opportunities
  • Convenience market on site
  • Benefit Eligibility (Medical/Dental/Vision/Life) the first of the month following 30 days of employment.
  • 401K program (Discretionary matching funds available)
  • Dental plans & Vision plans
  • GENEROUS Personal time off
  • Eight Paid Holidays per year
  • Business casual dress code



The ERA/EDI Coordinator is responsible for initiating, maintaining, and resolving issues with ERA/EFT enrollments, in conjunction with the Waystar team at IDX Maintenance, Payers, Provider Enrollment, and Patient Accounts. The coordinator works the associated OnBase tickets related to ERA and maintains the IDX Coordinator PE role in ETM.



  • Once registered for a website, the ERA/EDI Coordinator will set up and maintain the websites utilized for enrollment (PaySpan, CAQH, InstaMed, etc)
  • Configure and analyze Manual Posting and Non-Reconciled Deposit reports to determine future enrollments.
  • Coordinate with depository teams on test deposits
  • Communicate with IDX Maintenance on new Waystar Exchanges needed for new entities and any linkage that may be needed.
  • Coordinate with Waystar team at IDX Maintenance on missing ERA’s to assist Patient Accounts
  • Works the IDX Coordinator PE role in ETM. This consists of reviewing and researching invoices via OnBase, TeamWorks, GE, and by communicating with internal departments, carriers via correspondence, website, and/or phone calls.
  • Additionally, PE Research will communicate via email with the IDX Coordinator PE role, when there are carrier forms that need to be forwarded to Provider Enrollment for review and possible completion.
  • Generate queries and informatics reports as needed.
  • Assist IDX Coordinator Supervisor or mailbox as needed.
  • Maintain assigned email box at 5 days.
  • Any other duties assigned by management.


Job Requirements


  •  A minimum of two to three years of computer experience in an office environment.
  • Excellent communication skills and accuracy
  • 4-5 years AR Experience
  • Position requires intermediate to advance level of expertise in Microsoft Excel and Word
  • Working knowledge of OnBase and TeamWorks
  • Familiar with designing and maintaining worksheets. Clerical experience in filing and telephone skills
  • Excellent organizational skills which would have been required and demonstrated in former positions
  • Must use good judgment and reasoning skills
  • Must be flexible and independent and able to work in a close team environment
  • Performance of other non-essential duties may be requested.



  • Job duties should be performed in a well-lighted, well-vented and temperature-controlled modern office setting.
  • Requires being able to deal with management team, as well as other interdepartmental companies.
  • Always present yourself in a professional manner.
  • Requires constant sitting tolerance.
  • Must be flexible, independent and able to meet deadlines. Jobs performed need little or no supervision.