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Audit Tracking System Representative in Knoxville, TN at TeamHealth

Date Posted: 11/15/2022

Job Snapshot

Job Description

If you are driven by success and want to work with a reputable company then apply with us!

Team Health has ranked three years running as “The World’s Most Admired Companies” by Fortune Magazine and one of America’s 100 Most Trustworthy Companies by Forbes Magazine in past years. TeamHealth, an established healthcare organization is physician-led and patient-focused healthcare organization. We continue to grow across the U.S. from our Clinicians to our Corporate Employees and we want you to join us.


  • Remote Work
  • Monday-Friday Work Week
  • Excellent Benefits
    • Health, Dental, Vision Insurance
    • 401k
    • Generous PTO
    • 8 Paid Holidays
  • Growth Opportunities



This position is responsible for entering data in the Audit Tracking System via AES within the IDX Software. The data consists of payer audits, audit types, audit reasons, outcomes, revenue impact and risks. The Audit Tracking System will allow HCFS to track audits, report and respond to deadlines to avoid revenue loss and process audits timely. The employee must have good organizational skills, be flexible, proficient in Microsoft Office and Microsoft Excel. In addition, time management is very important.



  • High school diploma or equivalent required

  • Six months to one year in healthcare, specifically in Accounts Receivable and/or Denials and Appeals related to insurance claim filing in an office or hospital setting. Input, track, maintain, and edit the audit data via AES within the IDX Software and into the Audit Tracking System.

  • Enter the payer response to track outcomes of carrier audits.

  • Provide detailed information related to the audit within the comment screen of the Audit Tracking System.

  • Responsible to input, track, maintain and edit all applicable RAC data as outlined in the HCFS Policy 4.4.18.

  • Daily responsible for reviewing, researching and maintaining the ATS Billing Center Reports.
  • Monthly review ATS Aging Report and providing updated data to the Health Plan Claim Reviews and Audits leadership team.

  • Provide weekly audit status, trends, issues to the Manager of Patient Services, as well as, the Billing Center Vice President.

  • Perform all other duties as directed by the Manager of Patient Services, the Alcoa Billing Center or any other member of the Management Staff.


Job Requirements


  • Excellent Organizational Skills

  • Ability to type 45 words per minute or better

  • Strong analytical skills

  • Excellent in problem solving

  • Excellent communication skills

  • Ability to work under pressure

  • Ability to meet deadlines

  • Excellent Microsoft Word and Microsoft Excel skills

  • Ability to work as a team

  • Ability to convey information accurately and clearly