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Accounts Receivable Representative in Akron, OH at TeamHealth

Date Posted: 6/17/2022

Job Snapshot

  • Employee Type:
  • Location:
    Akron, OH
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description

Join a team of dynamic, results oriented professionals!

Named among “The World’s Most Admired Companies" by Fortune Magazine
Named among "America's 100 Most Trustworthy Companies" by Forbes magazine
Named among “Great Places to Work" by Becker’s Hospital Review

  • Career Growth Opportunities
  • Convenience market on site
  • Benefit Eligibility (Medical/Dental/Vision/Life) the first of the month following 30 days of employment
  • 401K program (Discretionary matching funds available)
  • Employee Assistance Program
  • Referral Program
  • Dental plans & Vision plans
  • GENEROUS Personal time off
  • Eight Paid Holidays per year
  • Quarterly incentive plans
  • Business casual dress code
  • Free Parking
  • Free coffee daily
  • Employee of the month awards with monetary gift and parking space
  • Training Programs
  • Fitness Center with personal trainer on site
  • Awesome Facility with terrific amenities
  • Wellness programs
  • Flexible work schedule


The Accounts Receivable Representative is responsible for reviewing and processing unadjudicated claims based on the criteria loaded for the Enterprise Task Manager System as directed by the Accounts Receivable Supervisor and the A/R Manager.


  • Recognize potential problems including Provider Enrollment issues, CMS-1500 format problems, claims transmission problems, internal processing problems, erroneous demographic and insurance information, etc. Problems identified must be brought to the attention of the A/R Team Senior/Supervisor/Manager.
  • Thorough knowledge of TeamHealth billing directives and process all claims according to these directives. The goal is to insure that the claims are paid correctly in a timely manner.
  • Process Carrier invoices either via web site claim status checks or phone calls for claim status and obtains payment information/denials information according to the Team Health and A/R Department policies and procedures.
  • Consistently meet established completion times for projects and assignments.
  • Communicate with the A/R Team Senior/Supervisor and A/R Manager on the progress of projects and assignments and progress toward completion on a timely basis.
  • Consistently meet and maintain the QA (95% error free) and production standards for designated team.
  • Other duties as assigned by the No Activity Senior/Supervisor or the A/R Manager.

Job Requirements


  • Thorough knowledge of physician billing policies and procedures.
  • Thorough knowledge of healthcare reimbursement guidelines.
  • Computer literate, working knowledge of Excel helpful.
  • Able to work in a fast-paced environment.
  • Good organizational and analytical skills.
  • Ability to work independently.
  • High school diploma or equivalent.
  • One to three years’ experience in physician medical billing.
  • General knowledge of ICD and CPT coding.


  • None


High production volume, fast-paced working environment

Extensive computer use

  • Job is performed in a well-lighted, climate controlled modern office setting.
  • Prolonged sitting at a workstation using a computer.
  • Moderate phone use.
  • Moderate bending and standing.
  • Moderate stress level.
  • Occasional lifting and carrying of up to 25 pounds.

This position may require manual dexterity and/or frequent use of the computer, telephone, 10-key, calculator, office machines (copier, scanner, fax) and/or the ability to perform repetitive motions and/or meet production standards to comply with the essential functions. Also, may require physical and/or mental stamina to work overtime, additional hours beyond a regular schedule and/or more than five days per week.


Cooperative, positive, courteous and professional behavior and conduct is an essential function of every position. All employees must be able to work with others beyond giving and receiving instructions. This includes getting along with co-workers, peers and management without exhibiting behavior extremes. Job functions may require personal leadership skills such as conflict resolution, negotiating, instructing, persuading, speaking with others as well as responding appropriately to job performance feedback from the supervisor. Additionally, the information contained in this job description has been designated to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this position.


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