Expiring Credentials Specialist

TeamHealth is proud to be the leading physician practice in the U.S. providing exceptional patient care, together. TeamHealth has been recognized by Newsweek as one of America’s Greatest Workplaces in Health Care for 2025. Becker’s Hospital Review names TeamHealth among the top 150 places to work in healthcare. We continue to grow across the U.S. from our Clinicians to Corporate Employees. Join us!

JOB DESCRIPTION OVERVIEW:

The Expiring Credentials Specialist is an administrative position focused on maintaining Clinician Licenses and Certifications, ensuring they remain current as required by facility/facilities and state regulations. The position requires disciplined follow-up, clinician and medical staff office / facility interface, organization skills and detailed documentation.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Carries out the process as outlined in the TeamHealth Coordination of Credentials Policies and Procedures
• Conducts verification of updated, renewed information related to licensure and certification(s)
• Ensure all renewed data, documentation and images are properly entered and uploaded into TeamHealth data bases
• Generate and analyze monthly expirable reports to identify Clinicians with expiring credentials; following with Clinicians, initiating appropriate escalations and Schedule Lockouts as needed
• Send updated, renewed documents to TeamHealth contracted facility/locations to ensure privileges/approvals are maintained
• Maintains personal adherence to professional confidentiality standards established within the Department and in accordance with legal, ethical, and facility policies
• Interfacing with clinicians, Credentialing and other departments as needed
• Performs or assists with special projects and other duties as requested or assigned by management.
• Participates in an integrated work team as a responsible team member
• Assists in the facilitation of the team process at TeamHealth by serving as an active member of team. This includes attending all team related meetings; participating in team goals; being flexible and adaptable to change; establishing trust and respect for other team members; placing team needs first; and by completing all necessary training
• Follows the norms and guidelines established by the team for communication, production, efficiency, conflict resolution, decision-making, problem-solving, and interpersonal relations

QUALIFICATIONS / EXPERIENCE:

• One (1) year of college or
• One (1) to three (3) years of experience in a healthcare setting, medical staff office or credentials position
• Excellent organization skills with the ability to handle multi-tasks
• Excellent interpersonal skills
• Excellent negotiation and persuasion skills
• Excellent verbal and written communication skills
• Good computer skills (word-processing, spreadsheet, database management)
• Ability to work independently in a remote environment
• Ability to attend to detail
• Ability to adapt to flexible work schedules and frequent interruptions
• Ability to problem solve, make decisions, and effectively communicate decisions
• Ability to coordinate and meet deadlines and deal with stressful situations; and
• Ability to work on a team
• Assertive and confident communication skills
• Ability to handle multiple tasks and deadlines
• Ability to adapt to rapid change
• Ability to handle confidential data

SUPERVISORY RESPONSIBILITIES:

• None