Accounts Recievable Collector

TeamHealth is proud to be the leading physician practice in the U.S. providing exceptional patient care, together. TeamHealth has been recognized as one of the “165 Top Places to Work in Healthcare” for 2026 by Becker's Hospital Review. TeamHealth has also been recognized by Newsweek as one of America’s Greatest Workplaces in Health Care for 2025. We continue to grow across the U.S. from our Clinicians to Corporate Employees. Join Us!

What we Offer

• Career Growth Opportunities
• A Culture anchored in a strong sense of belonging
• Benefits (Medical/Dental/Vision) begin the first of the month following 30 days of employment
• 401k (Discretionary match)
• Generous PTO
• 8 Paid Holidays
• Equipment Provided for Remote Roles

Overview

The Accounts Receivable (AR) Collector plays a vital role in supporting TeamHealth’s business units by managing daily collection activities, resolving disputes, and maintaining strong customer relationships. This position is essential to maintaining healthy cash flow, reducing aged contract accounts receivable, and ensuring timely payments across a diverse customer base.
If you are detail-oriented, analytical, and enjoy building relationships while solving problems, this is a great opportunity to make an impact within a collaborative and fast-paced environment.

Essentials Duties and Responsibilities

• Perform daily collection activities for outstanding Contract AR, including dispute management and reconciliation for assigned accounts
• Conduct account research and analysis to support effective collection strategies
• Communicate with clients via phone, email, and mail to resolve outstanding issues and secure payment on overdue accounts
• Maintain and update collector worklists daily with accurate collections and dispute information gathered from customer interactions and internal communications
• Identify disputes and route them to the appropriate internal teams with clear, comprehensive summaries
• Escalate non-disputed issues to management when appropriate
• Prepare and review summaries of top open Contract AR accounts weekly with leadership and operations partners
• Support continuous improvement initiatives to enhance collections and dispute resolution processes
• Perform additional duties as assigned

Qualifications / Experience

• Bachelor’s degree in Accounting, Finance, or a related field preferred
• 1 - 3 years of experience in accounts receivable, collections, or a similar role
• Proficiency in Microsoft Office, especially Excel (pivots and VLOOKUP) and Smartsheet
• Experience with ERP systems (e.g., Lawson) and collections tools preferred
• Strong analytical and problem-solving skills
• Excellent written and verbal communication skills
• Highly detail-oriented with strong organizational capabilities
• Ability to work both independently and collaboratively within a team environment
• Exceptional attention to detail and problem-solving ability
• Strong interpersonal and communication skills with a focus on maintaining excellent client relationships
• Ability to effectively collaborate with both internal and external stakeholders