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Job Requirements of Eligibility Representative:
QUALIFICATIONS / EXPERIENCE: High school diploma or equivalent required.
Six-months previous billing experience preferred.
WORKING CONDITIONS:
Job performed in a well-lighted, modern office setting
Occasional standing/bending
Occasional lifting/carrying (20lbs or less)
Some travel locally and overnight
Moderate stress
Prolonged sitting
Prolonged work on a PC/computer
Prolonged telephone work
This position may require manual dexterity and/or frequent use of the computer, telephone, 10-key, calculator, office machines (copier, scanner, fax) and/or the ability to perform repetitive motions and/or meet production standards to comply with the essential functions.
Also, may require physical and/or mental stamina to work overtime, additional hours beyond a regular schedule and/or more than five days per week.
Overtime may be required and can be mandated by management.
Do you meet the requirements for this job?

Eligibility Representative
TeamHealth
Louisville, TN (Hybrid)
Full-Time
TeamHealth is proud to be the leading physician practice in the U.S. providing exceptional patient care, together. TeamHealth has been recognized by Newsweek as one of America’s Greatest Workplaces in Health Care for 2025 –Becker’s Hospital Review names TeamHealth among the top 150 places to work in healthcare. We continue to grow across the U.S. from our Clinicians to Corporate Employees. Join us!
What we Offer
What we Offer
- Career Growth Opportunities
- A Culture anchored in a strong sense of belonging
- Benefits (Medical/Dental/Vision) begin the first of the month following 30 days of employment
- 401k (Discretionary match)
- Generous PTO
- 8 Paid Holidays
- Equipment Provided for Remote Roles
JOB DESCRIPTION OVERVIEW:
This position is responsible for working denial reports and correcting and refiling claims based on response codes.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Identifies appropriate FSC and insurance company
- Analyzes rejections and denials, identifies probable cause and makes necessary corrections to refile claims.
- Notes all patient accounts of action taken for future inquiries.
- Notifies seniors and/or supervisor of system abnormalities.
- Must be able to identify FSC according to eligibility website responses.
- Must be able to work from various source documents.
- Performs othered duties and assignments as requested.
Job Requirements:
QUALIFICATIONS / EXPERIENCE:
High school diploma or equivalent required.
Six-months previous billing experience preferred.
WORKING CONDITIONS:
Job performed in a well-lighted, modern office setting
Occasional standing/bending
Occasional lifting/carrying (20lbs or less)
Some travel locally and overnight
Moderate stress
Prolonged sitting
Prolonged work on a PC/computer
Prolonged telephone work
This position may require manual dexterity and/or frequent use of the computer, telephone, 10-key, calculator, office machines (copier, scanner, fax) and/or the ability to perform repetitive motions and/or meet production standards to comply with the essential functions.
Also, may require physical and/or mental stamina to work overtime, additional hours beyond a regular schedule and/or more than five days per week.
Overtime may be required and can be mandated by management.
High school diploma or equivalent required.
Six-months previous billing experience preferred.
WORKING CONDITIONS:
Job performed in a well-lighted, modern office setting
Occasional standing/bending
Occasional lifting/carrying (20lbs or less)
Some travel locally and overnight
Moderate stress
Prolonged sitting
Prolonged work on a PC/computer
Prolonged telephone work
This position may require manual dexterity and/or frequent use of the computer, telephone, 10-key, calculator, office machines (copier, scanner, fax) and/or the ability to perform repetitive motions and/or meet production standards to comply with the essential functions.
Also, may require physical and/or mental stamina to work overtime, additional hours beyond a regular schedule and/or more than five days per week.
Overtime may be required and can be mandated by management.
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