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Billing Representative - Oracle Exceptions Rep

TeamHealth Louisville, TN (Remote) Full-Time
TeamHealth is proud to be the leading physician practice in the U.S. providing exceptional patient care, together. TeamHealth has been recognized by Newsweek as one of America’s Greatest Workplaces in Health Care for 2025 –Becker’s Hospital Review names TeamHealth among the top 150 places to work in healthcare. We continue to grow across the U.S. from our Clinicians to Corporate Employees. Join us!

What we Offer
  • Career Growth Opportunities
  • A Culture anchored in a strong sense of belonging
  • Benefits (Medical/Dental/Vision) begin the first of the month following 30 days of employment
  • 401k (Discretionary match)
  • Generous PTO
  • 8 Paid Holidays
  • Equipment Provided for Remote Roles

JOB DESCRIPTION OVERVIEW:

Oracle exceptions are billing exceptions that are generated from the TeamHealth APAC Oracle database. The Oracle Exceptions Assistant is responsible for working these billing exceptions assigned to the Oracle Exceptions Dept, working the GECB to Oracle patient mis-matches, Home Health Data Entry into Oracle, gHeriMed and IngeniousMed addendums, Billing Error Reports and TES Edits assigned to the Oracle Exceptions Dept. This position enters charges into Oracle, makes charge corrections as related to CPT or place of service changes in Oracle and the billing system that are sent directly from the provider, the regional office staff, TeamHealth Compliance or the TeamHealth Coding Team. The Assistant carries out his/her duties by adhering to the highest standards of ethical and moral conduct in the best interest of TeamHealth.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Responsible for working the Oracle Exceptions assigned to the Oracle Exceptions Dept.
• Responsible for working the GECB to Oracle patient mis-matches.
• Responsible for working gHeriMed and IngeniusMed addendums.
• Responsible for working billing error reports.
• Responsible for working TES edits assigned to the Oracle Exceptions Dept.
• Responsible for charge entry into Oracle and Oracle change corrections related to CPT and/or place of service changes.
• Maintains and exceeds department standards for productivity and quality.
• Continually seeks to understand and act upon employer/customer needs, concerns, and priorities.
• Meets employer/customer expectations and requirements, and gains employer/customer trust and respect.
• Functions effectively within a team and participates and contributes constructively to produce results in a cooperative effort.
• Demonstrates ongoing enthusiasm and commitment to the work assigned.
• May perform special arrangements as assigned by the Oracle Exceptions Director.

Job Requirements:

QUALIFICATIONS / EXPERIENCE:
• Approximately one + years of experience with data entry processes within a multi facility environment.
• High school diploma or equivalent required, some college coursework preferred.
• Demonstrated success working in a team environment focused on meeting organization goals and objectives is necessary.
• Basic knowledge of CPT codes, place of service as it relates to billing.
• Ability to multi-task, set priorities, and follow through without direct supervision.
• Excellent written and verbal communication and interpersonal skills.
• Proven analytical skills and ability to work in a structured, fast-paced environment.
• Proficiency in working with billing systems, GECB experience is desirable.
• Knowledge of Microsoft Excel, Microsoft Outlook, Microsoft Word, and Zoom.
• Must be organized, detail oriented, and meticulous with all tasks.

PHYSICAL / ENVIRONMENTAL DEMANDS:
• May require the manual dexterity and/or frequent use of the computer, 10-key,
calculator, and/or the ability to perform repetitive motions to comply with the essential
functions.

• Requires the physical and/or mental stamina meet production and quality standards
to comply with the essential functions.

• Requires the ability to conform to standards for attendance.

• Prolonged work on a PC/computer and telephone.

• Prolonged sitting at a desk.

• May be required to participate in meetings where Zoom audio and video is required.

• Overtime may be required.
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Job Snapshot

Employee Type

Full-Time

Location

Louisville, TN (Remote)

Job Type

Admin - Clerical

Experience

Not Specified

Date Posted

08/25/2025

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