Practice Coordinator

TeamHealth is proud to be the leading physician practice in the U.S. providing exceptional patient care, together. TeamHealth has been recognized by Newsweek as one of America’s Greatest Workplaces in Health Care for 2025. Becker’s Hospital Review names TeamHealth among the top 150 places to work in healthcare. We continue to grow across the U.S. from our Clinicians to Corporate Employees. Join us!

What we Offer

• Career Growth Opportunities
• A Culture anchored in a strong sense of belonging
• Benefits (Medical/Dental/Vision) begin the first of the month following 30 days of employment
• 401k (Discretionary match)
• Generous PTO
• 8 Paid Holidays
• Equipment Provided for Remote Roles

Essential Duties & Responsibilities

• Answer all incoming calls; assess caller’s needs and direct to appropriate personnel
• Obtains all appropriate forms and medical records from other physicians and hospitals as
  required
• Schedule new patients and return appointments in computer system in accordance with
  physician and/or office guidelines. Cancel/reschedule appointments according to physician
  schedule changes and notify appropriate personnel
• Assist with revenue cycle efforts in coordinating daily operations with billing/coding vendors
  as related to policies set forth by Director of Revenue Cycle Management
• Maintain physicians’ schedule: on call, vacations, meetings and so forth
• Obtain demographic and insurance information. Obtain copy of patient’s insurance cards for
  file. Update demographic and insurance information as needed in the system
• Register all new patients into the system. Prepare and organize new patient charts. Notify
  nursing staff of patient arrivals, placing charts in appointment order. Assist in preparing charts for next day’s appointments and print schedules as needed
• Copy records and mail to other physicians and insurance companies
• Maintain strict patient confidentiality in accordance with clinic policy
• Other duties as required and assigned by the Program Coordinator. These may, on occasion, be unrelated to the position described here

Qualifications / Experience

• High School Diploma required
• Minimum of 6-months experience answering and routing calls using a multi-line phone system
• Experience in a healthcare setting is preferred, but not required.
• Exceptional organizational skills
• Customer service focused, both internal and external
• Strong interpersonal skills to handle sensitive situations and confidential information
• Position requires sensitivity, diplomacy and good judgment
• Ability to multi-task and prioritize workload
• Professional mannerism and appearance
• Excellent computer skills (Excel, Word, Microsoft Office)
• Superior written and verbal communication skills