PROCESSING APPLICATION
Hold tight! We’re comparing your resume to the job requirements…
ARE YOU SURE YOU WANT TO APPLY TO THIS JOB?
Based on your Resume, it doesn't look like you meet the requirements from the employer. You can still apply if you think you’re a fit.
Job Requirements of Practice Coordinator Supervisor:
Education:
- Bachelor’s or Associate’s degree preferred, or 3+ years of experience overseeing personnel in a related business setting.
- Or a combination of formal training and relevant years of experience.
- Five (5) years of total work experience, including two (2) years of supervisory experience in the medical billing arena.
- Ability to develop and maintain positive working relationships with hospital staff, TH employees, and management.
- Ability to manage a variety of tasks simultaneously and establish priorities.
- Knowledge of medical billing processes.
- Ability to work independently while supervising a large full‑time and part‑time staff located across multiple hospital sites.
- Excellent computer skills required (e.g., Excel spreadsheets, word processing, etc.).
- Ability to travel overnight to various THHM facilities.
All employees must be able to work effectively with others beyond giving and receiving instructions.
This includes maintaining productive relationships with co‑workers, peers, and management without exhibiting behavioral extremes.
It is not designed to contain, nor should it be interpreted as, a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this position.
Do you meet the requirements for this job?
Practice Coordinator Supervisor
JOB OVERVIEW
The Practice Coordinator (PC) Supervisor plans, organizes, directs, monitors, and supervises the daily workflow of the THHM site coordinators located both on‑site and off‑site. The SC Supervisor ensures that batches of charts are received by the BasePointe billing office according to established timelines. During staffing shortages and when backlogs are created, the SC Supervisor facilitates production for direct reports to ensure monthly close targets are met.
The PC Supervisor ensures that missing and incomplete records at each hospital are retrieved according to established standards. The PC Supervisor develops and maintains positive working relationships with hospital administration, medical records directors, nurse managers, IT, and facility medical directors, with the goal of ensuring an effective workflow.
Additionally, feedback on incomplete or missing record trends is provided to the PC Manager/VP of Chart Capture, Facility Medical Directors, VP of Operations, Regional Medical Director, and Documentation Specialists, consistently following the chain of command to escalate issues as needed.
The Practice Coordinator Supervisor is responsible for new contract start‑up meetings and completing Practice Coordinator training, including daily batching processes, IMBills training and monitoring, core measure tracking, incentive tracking, performance tracking, MRTS, and monitoring of the DMS (Denials Management System) and GMS (Goals Management System), as well as site audits as required by TeamHealth. In addition, this role provides IMBills provider training for new contracts or providers new to TeamHealth and retrains as needed.
ESSENTIAL FUNCTIONS
Recruit, interview, and hire candidates to fill Practice Coordinator vacancies at off‑site locations.
Ensure workflow processes at each hospital conform to daily batching requirements as outlined in the Practice Coordinator Manual.
Approve staff requests for PTO and support workflow as appropriate, in accordance with staffing needs.
Maintain discipline for Practice Coordinator staff in accordance with established policies and initiate disciplinary action when necessary.
Provide training to new and existing staff regarding batching, record retrieval functions, and IMBills.
Provide IMBills training to new or existing clinicians as needed.
Prepare weekly and monthly departmental progress reports, including workflow trends, charts received by hospital, number of days from date of service that batches are received, number of missing records for those dates of service, and number of missing records retrieved weekly by hospital.
Ensure accuracy of work performed by Practice Coordinators and of reports prepared and distributed to management.
Conduct quarterly batch review audits for each facility to measure Practice Coordinator accuracy.
Perform quarterly unbillable reviews for each facility and provide errors to billing promptly.
Collect, maintain, and distribute monthly facility dashboard reports, facility core measure data, and facility HCAHPS data.
OTHER RESPONSIBILITIES
Facilitate timely communication with the Site Coordinator Manager/VP of Chart Capture regarding issues or problems identified by batchers during the course of their work.
Plan Practice Coordinator department staffing needs in compliance with annual department budget amounts.
Complete necessary chart flow processes when short‑staffed to ensure monthly closes.
Assume other tasks, duties, and responsibilities as assigned by the Manager.
Job Requirements:
Education:
- Bachelor’s or Associate’s degree preferred, or 3+ years of experience overseeing personnel in a related business setting.
- Or a combination of formal training and relevant years of experience.
- Five (5) years of total work experience, including two (2) years of supervisory experience in the medical billing arena.
- Ability to develop and maintain positive working relationships with hospital staff, TH employees, and management.
- Ability to manage a variety of tasks simultaneously and establish priorities.
- Knowledge of medical billing processes.
- Ability to work independently while supervising a large full‑time and part‑time staff located across multiple hospital sites.
- Excellent computer skills required (e.g., Excel spreadsheets, word processing, etc.).
- Ability to travel overnight to various THHM facilities.
All employees must be able to work effectively with others beyond giving and receiving instructions.
This includes maintaining productive relationships with co‑workers, peers, and management without exhibiting behavioral extremes.
It is not designed to contain, nor should it be interpreted as, a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this position.